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The Advantages of Using a CRM in 2020

[fa icon="calendar'] April 1, 2020 / by Daniela Belevan posted in Business, CRM

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We're living in a technologically advanced era where everything and anything is reachable with just a click of a button and convenience is now starting to be considered as necessity. Every day there are new tech, apps and even widgets made to satisfy the needs and wants of the public. This is also true for the business sector because companies need to stay up-to-date with the latest trends and norms to stay on top of their competition. There are already a lot of new softwares and programs out there, but there is one piece of reliable technology that has helped, and continues to help, businesses all around the world. The CRM, or Customer Relationship Management software, is a highly intuitive system that can help any business reach their goals and help beat their competition. There are a lot of benefits that can be taken from CRM and you should consider as to what these can offer you and your business.

 

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How to Create More Genuine Customer Experiences

[fa icon="calendar'] February 6, 2020 / by Fabrizio Colombi posted in Business, customer service

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Of all the aspects of a successful business, the customer is the most crucial one. All of our decisions and efforts revolve around their preferences and satisfaction. This is why the moment they engage with you and even after closing a transaction, everything should go smoothly for everyone especially for your customer. The customer experience is what you should aim to fulfill and attain. A good customer experience can actually gain you more clients and a bad one can also do the opposite and you might end up losing a large base of clientele. You know there is no magical way you can control a customer’s perspective but there are ways that you can influence it. This is why you should know the best methods on creating those authentic experiences for your audience.

 

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Best Tips When Presenting a Webinar in 2020

[fa icon="calendar'] January 10, 2020 / by Daniela Belevan posted in Business, webinars

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Webinars have now become an effective way to deliver information, influencing the masses and even creating potential business prospects. It’s a highly-cost effective means of presentation especially for long distance seminars or workshops. The classic seminar structure can still be effective in its own way but venue and tools can be hassle to produce and set-up, especially for places that are far-off for the speaker and hosts. It’s a rising trend in the modern world and a very efficient medium of presentation. Its popularity alone doesn’t result in a successful delivery. The content that you intend to share and the overall way you conduct the webinar is what will define how successful you are as a speaker and host. This is why you should be aware of the best practices when delivering a webinar.

 

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How to Be a Better Networker in 2019

[fa icon="calendar'] October 31, 2019 / by Daniela Belevan posted in Business

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To succeed in any business or brand, you have to have a strong sense in networking. What it can do for you will potentially build bridges and open doors that can help you gain much needed opportunities. The problem is that most people understand networking as knowing as many people possible with the least bit of effort. That is only the shallow definition of what real networking is. You do need an adequate number of peer connections but you also need to understand the quality of those connections. It’s establishing a mutually beneficial relationship between parties and not just simply asking for favors when needed.

 

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How to Manage Your Online Reviews

[fa icon="calendar'] August 21, 2019 / by Fabrizio Colombi posted in Digital Marketing, Business, Google

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Reviews are the best way clients, customers or even your audience can share their own personal experience with your service or product. It also helps you show others how well you’re doing as a brand. The problem is monitoring all these online reviews, because some of them can be discouraging. We are at an age of instant gratification and information is just there with the touch of a button. 

 

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